What is Concierge?

The Concierge functions as a helpdesk for the Virtual Fair, offering event admins a centralised hub to manage and support the event effectively. It provides real-time assistance to attendees, resolves issues, coordinates logistics, and delivers personalised recommendations. 

1. Login to the site with your registered email and password.

2. Upon successful login, you will be directed to the landing page. Click Concierge on the tab or the landing page.

3. Click on Booth Configuration to start setting up the booth, and a sidebar will appear.

      

Add all the relevant sections, such as Profile, Live Chat, and Announcements, to ensure a comprehensive and engaging experience.

​

            

• Related Articles

• How can jobseekers reach out to their institution or event organiser?

  The Concierge or Helpdesk serves as your institution’s or the organizer’s booth, where you can reach out directly for account-related concerns and general assistance. (The name may vary depending on how the organiser has customised it.) 1. Login to ...

• How do I configure the Virtual Fair settings?

  Ensure all key settings are configured, including visitor and exhibitor access times, navigation menus, and sponsorship privileges. Customise your virtual fair experience with personalized backgrounds, video content, and a dynamic ticker tape to ...