Submit a Ticket

Submit a Ticket

Feel free to submit a ticket to ensure a smooth support process and enhance the overall quality of service.

1. Login to the career portal with your registered email and password.

2. You will land on your dashboard upon successful login. Click the ? or the Knowledge Base icon. 


3. You will be directed to the SeeMeHire knowledge base articles pageScroll down to the bottom of the page to find the Submit a ticket button.


4. Fill in all the required information. You may also upload screenshots and screen recordings to help us assist you more quickly. 
Idea
You may add multiple files, as long as they do not exceed 40MB in total.

5. Click SubmitOur customer success team will respond to you shortly.


    • Related Articles

    • Portal is Slow or Unresponsive

      The issue might be related to the browser you are using. Here is a simple guide to address a slow or unresponsive browser: Clear Cache and Cookies: Go to your browser’s settings and clear your cache and cookies to remove temporary data that may be ...
    • How to log in?

      Log in to find exceptional talents and elevate your business. Your next great hire is just a click away! 1. On the landing page, hover over and click Log In tab on the navigation bar or Log in now at the center of the page. 2. Enter your username or ...
    • Forgot Password

      Request a password reset if you forget your password. 1. On the landing page, hover over and click Log In tab on the navigation bar or Log in now at the center of the page. 2. Click Forget Password? 3. Enter your username or registered email and ...
    • Add an Article

      Posting articles about company culture, recruitment, and related topics to school partners helps employers attract talent by showcasing their values and opportunities to jobseekers. 1. Login to the career portal with your registered email and ...
    • Edit, Clone, or Delete Jobs

      Regularly managing your job postings helps you avoid outdated or irrelevant listings, creating a smoother candidate experience and making your hiring process more efficient and effective. 1. Login to the career portal with your registered email and ...