What should I do if I forget my login credentials?

Forgetting your login details can happen to anyone. If you’re unable to access your account, don’t worry—there are simple steps you can follow to recover your login credentials and regain access to your profile.

If you forget your password, hover over the Log In tab on the navigation bar or landing page. Click on Forgot Password?

• Enter your username or registered email address and click Submit.
• You will receive an email with instructions on how to reset your password.
  
• Click the Reset Password link in the email and follow the password tips provided.
  

What should I do if I didn’t request a password reset?

If you receive a password reset email that you did not request, disregard it. For security concerns, contact cs@seemecv.com immediately if you suspect unauthorised activity on your account.

Learn more. 

How can I retrieve my username?

To retrieve your username:

• Hover over your profile icon to expand the menu.
• Click on your profile name.
• You will be directed to the Edit Account page. Check the Login Information section to view your username.

Can I change my password after resetting it?

Yes, you can update your password at any time. After logging in, navigate to your account information, go to Login Information, enter your new password, retype it for confirmation, and click Submit to save the changes.

Learn More.

How can I ensure my account remains secure?

To keep your account secure:

• Use a strong and unique password that includes a mix of letters, numbers, and symbols.
• Avoid sharing your login credentials with anyone.
• Regularly update your password and monitor your account activity for any unauthorised changes.

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